Returns & Exchanges
At Olam BaTeva, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, you can return or exchange items within 30 days of delivery provided they are in their original, unworn condition.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a return authorization code.
Prepare the Package
Place the items safely in their original packaging, ensuring all tags are attached and the receipt is included inside the box.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing