Frequently Asked Questions
Everything you need to know about shopping at Olam BaTeva
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Standard delivery typically takes 5-10 business days, while express shipping arrives within 2-4 business days.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing the results to our chart to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, at Olam BaTeva, we prioritize eco-friendly fabrics and ethical manufacturing processes to ensure our fashion has a minimal impact on the environment.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal and Apple Pay.
Can I track my order after it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.